The more you tell us the more of surprise your video from Santa will be. We film every message especially which means we can talk about as much or as little as you like.
You are welcome to pick one video per household in true lockdown style or you can also send personal individual videos if you prefer. Login to our ‘North Portal’ at any time to check the progress of your order. Each video takes a few days (or less) and is sent via email as a download link. We won’t share your video but you’re welcome to post it wherever you like. Checkout our Greeting options below.